| Order Value | Shipping Charges |
|---|---|
| Under $250 | Calculated at checkout |
| Over $250 (metro) | Free shipping, additional charge for "Bulky Items" |
| Regional/Remote | Shipping fee calculated at checkout |
| Delivery Timeframes | Ownership & Title | Proof of Delivery | ATL Responsibility |
|---|---|---|---|
| Estimates only, not liable for delays | Retained until full payment received | Signature required unless Authority to Leave (ATL) provided | Purchaser assumes risk if order is lost after delivery |
| Delivery Estimates | New Products | Red Dot / Reconditioned | PO Boxes |
|---|---|---|---|
| 1-3 business days processing | Prompt notification of availability issues | Availability may vary, will notify of shortages | Ship to physical addresses only, undelivered items held at local depot |
| Promotions | Remote Locations | Contact |
|---|---|---|
| Free/discounted shipping valid within Australia, additional charges may apply to some postcodes | Higher shipping fees possible, will notify of any changes | Phone: 1300 385 665, Email: sales@evakool.com (general) or warranty@evakool.com (technical) |
